May 22, 2010

Trust agent by Chris Brogan & Julien Smith

Trust agent by Chris Brogan & Julien Smith

Book is about using web to build influence, improve reputation and earn trust.

Provides various hints, tips and recommendation to make you more visible in the world of Digital Nomads and make you a digital native and finally a trust agent.

Who are trust agents –They are power users of the new tools of web educated more by the way of their own experiences and experiments than from the core of their professional experience. They recommend more and more on social networking and build more on-net relationships and provide trust worthy recommendations and comments.

'Understanding media: the extension of human' (1964) by Marshal Luhan, mention the famous slogan " medium is the message'. In the internet age, even media is also the message.

Media (twitter and facebook) are extending human relationships

In October 2002, after the largest study on human ever conducted, scientist discovered what they believed to be the funniest joke of all time :

2 hunts are out in the woods when one of them collapses. He does not seems to be breathing and eyes are gazed. The other guy whips out his phone and calls the Emergency service. He gasps: "My friend is dead. What can I do? The operator says, " Calm down, I can help. First let's make sure he's dead". There is a silence, then a shot is heard. Back on the phone, the guy says, "Okay, now what"

Suck jokes are examples of social capital. Put such jokes in your blog that people, who read it, may provide this link to others.

Same like, the YouTube clip on 'evolution of dance' which is currently viewed more than 68 million views.

Same like, when you blog has some QnA session where such answers could be helpful to many and thus your blog becomes valuable to the community.

Following are the six characteristics' of Trust agents

1. Make your own game
a. Make your game is about standing out
2. One of US
a. One of us is about belonging ( trust worthy )
3. The Archimedes effect
a. Making use of your unique ability to enhance them (using knowledge, people, tools, ) the effect is leveraging.
4. Agent Zero
a. Trust agents are the center of wide, powerful networks. They make building relationship a priority
5. Human Artist
a. Learning how to work with people, empowering them recognize their straight and weakness (soft skill)
6. Build an Army
a. When you have large people to collaborate, more things can be done than doing it with less or alone.

Building a trust is a like playing chess. Three methods of game is follows the same way kids play with their games. Playing, cheating and programming. Kids first play the game and when they get bored, they look for ways to cheat the game and then they share those tricks to others (in other words, they turn into programmers.
Behavioral adjustments for better outlook:
Posture: Bad posture is a sign of low confidence
Eye contact: Are you making eye contact or making too much
Hovering: Where you stand in relation to the people you speak to says volume
Smiling: confident people smile and show other signs of good attitude ; so smile with your eyes.

Do not go where the path may lead; go instead where there is no path and leave a trail. – Ralph Waldo Emerson.

Trusted Advisor = (CxRxI)/S

When establishing your presence online, be conscious of your own ego. One way is to work hard at promoting others 12 times as much as you promote yourself.

Action: Make an impact. Leave Comments, often.

First steps in engaging communities: A checklist
Listening comes first
Measure the conversations
Take small steps
Lead a new initiative

Action: First step to Leverage your position within an organization
Be bold about your bz. Purpose
Be everywhere
Be a salesperson
Be relentless
Be gracious

Books :

Understanding Media: The extension of Man by Marshall McLuhan

YouTube (Evolution of dance
Chess: 5334 problems, combinations and games by Luszio Polgar

Improve wisdom by Patrica Ryan Madson

Good to great by Jim Collins blog on collaboration space

Getting things done by David Allen
Inbox Zero by Merlin Mann

Shel Israel's Naked conversation

Personal brilliance by Jim Canterucci
Six pixels of separations by Mitch Joel
Serious creativity and how to be more interesting by Edward De bono
Think and grow rich by Napolen Hill
Filthy linking rich by Mike Grelion

Tools for Time Leverage moving voicemail into text as reading faster than listening Speak into your phone and you can receive an email of your transcribed words Check several airlines and hotels at the same time for process from a single screen
SMS: Use this for email; it makes email to be concise
Podcasts: As learning tools, we can consume these during travel/transit
Keyboard Shortcuts: For most application there are shortcuts – make use of them.