The power of full engagement by Jim Loehr and Tony Schwartz
Every one of our thoughts, emotions and behaviors has an energy
consequence, for better or for worse. The ultimate measure of our lives is not
how much time we spend on the planet, but rather how much energy we invest in
the time that we have.
Principle 1: Full engagement requires drawing on four separate but
related sources of energy: physical, emotional, mental and spiritual.
Principle 2: Because energy diminishes both with overuse and with
underuse, we must balance energy expenditure with intermittent energy renewal.
To maintain a powerful pulse in our lives, we must learn how to
rhythmically spend and renew energy.
Principle 3: To build capacity, we must push beyond our normal
limits, training in the same systematic
way that elite athletes do.
We build emotional, mental and spiritual capacity in precisely the
same way that we build physical capacity.
Principle 4: Positive energy rituals—highly specific routines for
managing energy—are the key to full engagement and sustained high performance
A positive ritual is a behavior that becomes automatic over time -
fueled by some deeply held value.
Our most fundamental need as human beings is to spend and recover
energy. We call this oscillation.
The opposite of oscillation is linearity: too much energy
expenditure without recovery or too much recovery without sufficient energy
expenditure.
Balancing stress and recovery is critical to high performance both
individually and organizationally.
We must sustain healthy oscillatory rhythms at all four levels of
what we term the ‘performance pyramid’: physical, emotional, mental and
spiritual.
We build emotional, mental, spiritual capacity in precisely the
same way that we build physical capacity. We must systematically expose
ourselves to stress beyond our normal limits followed by adequate recovery.
Expanding capacity requires a willingness to endure short-term
discomfort in the service of long-term reward.
Physical energy is the fundamental source of fuel in life, even if
our work is almost completely sedentary. It not only lies at the heart of
alertness and vitality but also affects our ability to manage our emotions,
sustain concentration, think creatively, and even maintain our commitment to
whatever mission we are on.
Physical energy is derived from the interaction between oxygen and
glucose.
The two most important regulators of physical energy are breathing
and eating. The size of our energy reservoir depends on the patterns of our
breathing, the foods that we eat and when we eat them, the quantity and quality
of our sleep, the degree to which we get intermittent recovery during the day
and the level of our fitness.
The breath is a powerful tool for self regulation – a means to
summon energy and to relax deeply. Extending the exhalation prompts a powerful
wave of recovery. Breathing in to a count of three and out to a count of six,
lowers arousal and quiets not just the body but also the mind and the emotions.
Eating five to six low-calorie, highly nutritious meals a day
ensures a steady resupply of glucose and essential nutrients. Sustained
performance depends not just on eating at regular intervals but also eating
only as much as you need to drive your energy for the next two to three hours.
Snacks between meals should typically be between 100 and 150 calories and
should focus on low-glycemic foods such as nuts and sunflower seeds, fruits, or
half of a typical-size 200 calorie energy bar.
Drinking sixty-four ounces of water daily is a key factor in the
effective management of physical energy. Inadequate hydration compromises
concentration and coordination.
Most human beings require seven to eight hours of sleep per night
to function optimally. In addition to its energy renewing function, sleep is
also a period during which substantial growth and repair occur – most of it at
the deepest level of sleep, when slow-wave delta brainwaves are dominant.
Going to bed early and waking up early help to optimize
performance.
Interval training is more effective than steady-state exercise in
building physical capacity and in teaching people how to recover more
efficiently.
To sustain full engagement, we must take a recovery break every 90
to 120 minutes. Just as we cycle through levels of sleep at night, so our
potential for engagement varies during our waking hours. Brief periods of rest
are crucial to sustaining energy over long hours.
Emotional intelligence, from the authors’ perspective, is simply
the capacity to manage emotions skillfully in the service of high positive
energy and full engagement. In order to perform at our best, we must access
pleasant and positive emotions; the experience of enjoyment, challenge,
adventure and opportunity.
The key muscles fueling positive energy are self-confidence,
self-control, interpersonal effectiveness and empathy. Access to the emotional
muscles that best serve performance depends on creating a balance between
exercising them regularly and intermittently seeking recovery. Physical and
emotional energy are inextricably connected.
Negative emotions serve survival but they are very costly and
energy inefficient in the context of performance. For leaders and managers,
negative emotions are doubly insidious, because they are also infectious.
The ability to summon positive emotions during periods of intense
stress and to communicate consistently positive energy lies at the heart of
effective leadership.
Access to the emotional muscles that serve performance depends on
creating a balance between exercising them regularly and intermittently seeking
recovery.
The delicate dance of a healthy friendship can be a powerful
source both of positive energy and of renewal. The pulse of a strong
relationship involves a rhythmic movement between giving and taking, talking
and listening, valuing the other person and feeling commensurately valued in
return.
Any activity that is enjoyable, fulfilling and affirming serves as
a source of emotional renewal and recovery.
Emotional muscles such as patience, empathy and confidence can be
strengthened in the same way that we strengthen a bicep or a triceps: pushing
past our current limits followed by recovery.
Just as physical energy is the fundamental fuel for emotional
competencies, so it is the fuel for mental skills. Mental capacity is what we
use to organize our lives and focus our attention. Nothing so interferes with
performance and engagement as the inability to concentrate on the task at hand.
To perform at our best we must be able to sustain concentration, and to move flexibly
between broad and narrow, as well as internal and external focus.
The mental energy that best serves full engagement is realistic
optimism – seeing the world as it is, but always working positively towards a
desired outcome or solution.
The key supportive mental muscles include mental preparation,
visualization, positive self-talk, effective time management and creativity.
Changing channels mentally permits different parts of the brain to
be activated and facilitates creativity.
Physical exercise stimulates cognitive capacity. It does so by
driving more blood and oxygen to the brain.
Thinking uses up a lot of energy. The consequences of insufficient
mental recovery range from increased mistakes of judgment and execution to
lower creativity and a failure to take reasonable account of risks. The key to
mental recovery is to give the conscious, thinking mind intermittent rest.
Maximum mental capacity is derived from a balance between
expending and recovering mental energy.
The highest form of creativity depends on a rhythmic movement
between engagement and disengagement, thinking and letting go, activity and
rest.
When we lack the mental muscles we need to perform at our best, we
must systematically build capacity by pushing past our comfort zone and then
recovering.
Continuing to challenge the brain serves as a protection against
age-related mental decline.
Spiritual energy provides the force for action in all dimensions
of our lives. It fuels passion, perseverance and commitment.
Spiritual energy is derived from a connection to deeply held
values and a purpose beyond our self-interest. At the practical level, anything
that ignites the human spirit serves to drive full engagement and to maximize
performance in whatever mission we are on.
Character – the courage and conviction to live by our deepest
values- is the key muscle that serves spiritual energy.
The key supportive spiritual muscles are passion, commitment,
integrity and honesty.
Spiritual energy expenditure and energy renewal are deeply
interconnected.
Spiritual energy is sustained by balancing a commitment to a
purpose beyond ourselves with adequate self-care. The capacity to live by our
deepest values depends on regularly renewing our spirit – seeking ways to rest
and rejuvenate and to reconnect with the values that we find most inspiring and
meaningful.
Some activities generate considerable spiritual renewal without
demanding significant energy expenditure. These include walking in nature,
reading an inspirational book, listening to music, or hearing a great speaker.
Spiritual practices, by contrast, can be renewing and demanding at the same
time. These include meditation, yoga, and prayer.
Expanding spiritual capacity involves pushing past our comfort
zone in precisely the same way that expanding physical capacity does.
The energy of the human spirit can override even severe
limitations of physical energy.
The most compelling source of purpose is spiritual, the energy
derived from connecting to deeply held values and a purpose beyond one’s
self-interest. Purpose creates a destination. We become fully engaged only when
we care deeply, when we feel that what we are doing really matters. The search
for meaning is among the most powerful and enduring themes in every culture
since the origin of recorded history.
The “hero’s journey” is grounded in mobilizing, nurturing and
regularly renewing our most precious resource, energy, in the service of what
matter most.
Purpose fuels focus, direction, passion and perseverance.
When we lack a strong purpose we are easily buffeted by life’s
inevitable storms.
Purpose becomes a more powerful and enduring source of energy when
its source moves from negative to positive, external to internal and self to
others.
A negative source of purpose is defensive and deficit-based.
Purpose fueled by the feeling of deficit also narrows our attention and limits
our possibilities.
Intrinsic motivation grows out of the desire to engage in an
activity because we value it for the inherent satisfaction it provides.
Values fuel the energy on which purpose is built. They hold us to
a different standard for managing our energy. A value is ultimately just a
roadmap for action. Values we fail to reflect in our behavior are ultimately
empty.
A value in action is a virtue. Alignment occurs when we transform
our values into virtues. Simply identifying our primary values is not
sufficient. The next step is to define more precisely how we intend to embody
the values in our daily lives, regardless of external pressures.
A vision statement, grounded in values that are meaningful and
compelling, creates a blueprint for how to invest our energy. Regularly
revisited, it serves as a source of sustaining direction and a fuel for action.
On the one hand, in order to provide inspiration it needs to be lofty,
ambitious and even a bit overreaching. On the other hand, in order to have
teeth it needs to be realistic, specific and personal.
Facing the truth about the gap between who we want to be and who
we really are is never easy. Each of us has an infinite capacity for
self-deception.
Facing the truth frees up energy and is the second stage, after
defining purpose, in becoming fully engaged.
Avoiding the truth consumes great effort and energy.
At the most basic level, we deceive ourselves in order to protect
our self-esteem. We each have our own well-funded defense department. We do
things like numb out, rationalize against the truth and intellectualize as a
means of acknowledging the truth cognitively without experiencing its impact
emotionally.
Some truths are too unbearable to be absorbed all at once.
Emotions such as grief are best metabolized in waves.
Truth without compassion is cruelty, to others and to ourselves.
What we fail to acknowledge about ourselves we often continue to
act out unconsciously.
A common form of self-deception is assuming that our view
represents the truth, when it is really just a lens through which we choose to
view the world. It is really just an interpretation.
Facing the truth requires that we retain an ongoing openness to
the possibility that we may not be seeing ourselves, or others, accurately.
Facing the truth requires making yourself the object of inquiry –
conducting an audit of your life and holding yourself accountable for the
energy consequences of your behaviors.
It is both a danger and a delusion when we become too identified
with a singular view of ourselves. We are all a blend of light and shadow,
virtues and vices.
Accepting our limitations reduces our defensiveness and increases
the amount of positive energy available to us.
The Serenity Prayer is a perfect primer on ideal energy
management: “God grant me the serenity to accept the things I cannot change;
the courage to change the things I can; and the wisdom to know the difference”.
We spend vast amounts of energy worrying about people and situations over which
we have no control. Far better to concentrate our energy on that which we can
influence.
Rituals serve as tools through which we effectively manage energy
in the service of whatever mission we are on.
Rituals create a means by which to translate our values and
priorities into action in all dimensions of our life.
All great performers rely on positive rituals to manage their
energy and regulate their behavior. The limitations of conscious will and
discipline are rooted in the fact that every demand on our self-control draws
on the same limited resources.
We can offset our limited will and discipline by building rituals
that become as automatic as quickly as possible, fueled by our deepest values.
The most important role of rituals is to insure effective balance
between energy expenditure and energy renewal in the service of full
engagement.
The most exacting challenge and the greater the pressure, the more
rigorous our rituals need to be. The bigger the storm, the more inclined we are
to revert to our survival habits, and the more important positive rituals
become.
Precision and specificity are critical dimensions of building
rituals during the thirty-to sixty –day acquisition period. The specificity and
precision of rituals also make it more likely that we will be able to produce
them under pressure. It also helps to assure that our rituals themselves remain
fueled by our deepest values. By building a ritual to regularly revisit our
vision we can insure a strong, continuing connection to the source of energy
such a statement provides.
Far from precluding spontaneity, rituals provide a level of
comfort, continuity and security that frees us to improvise and to take risks.
Rituals create a stable framework in which creative breakthroughs
often occur. They can also open up time for recovery and renewal, when
relationships can be deepened and spiritual reflection become possible.
Trying NOT to do something rapidly depletes our limited stores of
will and discipline.
To make lasting changes, we must build serial rituals, focusing on
one significant change at a time.
Two behaviors dramatically increase the likelihood of successfully
locking in new rituals during the typical thirty- to sixty-day acquisition
period. The authors call these behaviors Basic Training.
- Chart the Course – to launch each day’s ritual-acquisition mission by revisiting our vision, clarifying not just what we intend to accomplish, but how we want to conduct ourselves along the way.
- Chart the Progress – The second key to building rituals that lead to sustaining change is holding yourself accountable at the end of each day. Accountability is a means of regularly facing the truth about the gap between your intention and your actual behavior. Defining a desired outcome and holding yourself accountable each day gives focus and direction to the rituals that you build. Accountability is both a protection against our infinite capacity for self-deception and a source of information about what stands in our way.
The important physical energy management strategies:
Go to bed early and wake up early
Go to sleep wake up consistently at the same times
Eat five to six small meals daily
Eat breakfast every day
eat a balanced healthy diet
Minimize simple sugars
Drink 48 to 64 ounces of water daily
Take breaks every ninety minutes during work
Get some physical activity daily
Do at least two cardiovascular interval workouts and two strength
training workouts a week.
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